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User review of Pipeliner

Through the Pipeliner CRM i am able to boast more added sales and breed high ranking revenue

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

What makes me love Pipeliner is it's uniqueness and simplicity It is extremely visual, intuitive and very easy to use. it's functionalities most especially reporting of your data helps me be more effective in my decision making with intelligent insights and forecasting. Pipeliner CRM helps me plan more strategically to hep enhance my sales operations.

What aspects are problematic or could work better?

No objection in this regard. They've been quite MASSIVE!!!

What features/services would you like to see in future versions of this product?

I would love to see more of a dark theme view to their mobile application

What specific problems in your company were solved by this product?

We were able to qualify the right leads and build the right pipelines to for our prospects thereby growing faster in our industry and increasing more of our market shares. Also through pipeliner we were able to drive actionable insights from our data and flow freely across an entire spectrum within our space.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to solve our customers problems faster and in a more efficient way

PRICING & COSTS

What was the cost of implementing this product?

$1000

What is your total annual cost for using this product?

$6000

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

30% discount

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
4
very good
Customer Management
3
ok
Task Management
3
ok
Contract Management
3
ok
Pricing Management
3
ok
Email Marketing
5
amazing
Order Management
3
ok
Campaign Management
3
ok

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
5
amazing
Calendar & Contacts Sync
4
very good
Export & Import of Data
5
amazing
Available Integrations
4
very good
Social Network Integration
4
very good

Customer Service

Call Center Tools
3
ok
Issue Tracking
3
ok
Support Portal
3
ok
Knowledge Base Management
4
very good

General Features

Collaboration Features
4
very good
Dashboard
5
amazing
Overall Performance
4
very good
Access & Role Management
3
ok
Mobile Support
4
very good
Customization
5
amazing
File Management
3
ok
Language Support
3
ok
Security
3
ok