What are the best aspects of this product?
It helps you keep track and analyze the buying behavior, better understand your customers, make better data driven decisions and much more, CRM integration is one of the best ways to gain competitive advantage, helping to increase sales and sustain your business. It also keep tracks of every team including sales, marketing, operations, finance and customer support.
It provides easy access to the customers data, let its users standardize workflows and processes associated with sales, marketing and customer support to improve interaction and co-operation between their teams. It also keeps interaction tracking where we can add notes and track the communication history. Further, it also provides with the email integration facility.
What aspects are problematic or could work better?
This is the best CRM software which is reliable and easy to use. It definitely helps you increase your productivity and sales turnover ratio.
What features/services would you like to see in future versions of this product?
Currently, we do not have any recommendations to add in because this version is up to date and best one so far.
What specific problems in your company were solved by this product?
The visual approach. I noticed right away that Pipeliner works differently from other solutions. It is visual, not dry spreadsheets but instantly understandable in pictures and intuitive. I don't need a thick manual. No need to think in ‘database structures’. Pipeliner shows me the sales process and how I move from stage to stage. Pipeliner ‘mirrors’ my behavior. I don’t have to understand all the technical workings I can just see what I need to know. I suddenly have an instant snapshot of my sales stages, what I need to do next, and this motivates me. Also absolutely important and helpful is the integration of MS Outlook and the connection with several social networks.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
It didnt provide the add on features
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
How long is your contract with the vendor?
Did you get any discount for this product? How much?