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User review of Pipl

Horrible, unusable trash that is nothing like the original pipl.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

It used to be free... their only pro is now a con.

What aspects are problematic or could work better?

It is impossible to even use their demo, and even if you add a credit card to your account you still cant use the site. You have to navigate through a maze of poorly designed and inconsistent pages, all of which have a different navigation menu and some of which provide no means of returning to the previous page, only to discover that your account is insta-disabled upon sign up. I and several colleagues tested this from different IP addresses, different emails. Same results. Looks like these people just insta-nuke any new account that signs up. It really begs the question, why even go through the trouble of designing a demo page if you won't even let anyone use it? It's such garbage its unbelievable. I don't think anyone is actually even using this product. The hoops you have to jump through just to get started using it and the money you have to spend is insane. Pipl will probably go bankrupt and disappear in a few years.

What features/services would you like to see in future versions of this product?

Bring the old pipl back and stop trying to nickel and dime people, make it actually possible to use your services (you wont even allow people to use your site - why would anyone pay for something they cant use?)

What specific problems in your company were solved by this product?

None. The product is a complete failure and is literally unusable. You literally can't sign up. They gimp your account instantly upon registration and make you jump through hoops just to use their FREE TRIAL!

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Confidential

Why did you decide to change it?

Confidential

Are you satisfied with the change?

Confidential

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

thousands

What is your total annual cost for using this product?

extremely overpriced

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

you cant even use the site, let alone get a discount. they try to get you to signup for a whole year for thousands of dollars for a useless product that doesnt even work

FEATURE DETAILS

No information provided by the reviewer.