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User review of Planado

Integration with our procurement software has paid off

- by Ibrokhim Isroilov

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Ease of use, friendly interface for both desktop and mobile version, ability to integrate Planado with our procurement software.

What aspects are problematic or could work better?

Not everyone in our company speaks English, but the app isn\'t available in Uzbek language

What features/services would you like to see in future versions of this product?

More languages

What specific problems in your company were solved by this product?

Previously, we might lack necessary parts on time because of poor communication with other departments. Now we don\'t need to even talk to anyone because Planado automatically updates changes for all users.

Planado is well-integrated with our procurement system. Since Planado allows the monitoring of all technicians activities, we know in advance when we\'re running out of auto parts and can replenish stocks asap.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Automotive

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Field Service Management

Dispatch Management
4
very good
Electronic Signature
4
very good
Inventory Control
4
very good
Mobile Access
5
amazing
Routing Technician Management
5
amazing
Work Order Management
5
amazing