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User review of PlanSource

The best option for every reseller

- by Judd

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The feature that we value most about PlanSource is that we can quickly manage a constantly changing client. Setting up the software out is easier too, and upgrading is easy. We are really happy about it. Staff experience is easy and helps us to be insightful, resulting in a better smartphone experience for staff. None of our previous systems has allowed staff to submit a snapshot of their qualified life event evidence. PlanSource is constantly working to upgrade their software to include the most essential functionalities and partners, and the timeline they make for upgrades means they're taking their time to get everything better. PlanSource is the perfect partner for us!

What aspects are problematic or could work better?

Oftentimes, we encounter features that don't fit from a reseller's point of view than it does with the customer using it directly, but we do have an expert who pays attention to us and deals with us together to come up with a solution.

What specific problems in your company were solved by this product?

We've achieved multiple operational efficiencies and also greater customer control of the program through a responsive user interface.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.