User review
of Podium
Better communication!
-
by Talon
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
It allows us to communicate with our customers via text. The interface was designed to make communication convenient.
What aspects are problematic or could work better?
Some features are a bit confusing for our customers such as the follow-up feature. I also hope they would make the messaging more intuitive.
What specific problems in your company were solved by this product?
This simplified the way we communicate with our customers and the way they reach out to us.
Are you a current user of this product?
Yes
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Automotive
