Highly functional, interesting

What are the best aspects of this product?

Managing customer service activities is easier with Podium. I love the messaging feature. It's so fun with the emojis and all.

What aspects are problematic or could work better?

I hope they could add GIFs soon to make messaging more interesting.

What specific problems in your company were solved by this product?

We can now connect with our customers in different ways by just using a single platform.

Are you a current user of this product?

Yes