Huge improvement in our customer services

What are the best aspects of this product?

Podium increases engagement with our customers and it allows us to respond to their concerns easily and promptly. It's super easy to use for us and our customers. I love that it continuously keeps improving!

What aspects are problematic or could work better?

I love everything about Podium. I would highly recommend it.

What specific problems in your company were solved by this product?

Real-time engagement (without calling) is now possible with Podium. It makes communication easier for us and our customers. It improved our customer experience significantly -- from pre- to post-sale.

Are you a current user of this product?

No