Improved our CSR!

What are the best aspects of this product?

Thanks to Podium, we were able to maintain good communication with our customers. It's especially helpful during this pandemic. It's so convenient to get in touch, remind appointments, and receive feedback. It also improved our online presence because of the updated google reviews.

What aspects are problematic or could work better?

Nothing! I love how user friendly it is.

What specific problems in your company were solved by this product?

The appointment reminder is super helpful to our elderly customers.

Are you a current user of this product?

Yes