Our business is consistent in getting realistic and honest feedback with the help of the Podium app.

What are the best aspects of this product?

Many people love this product because they never had a hard time navigating the app or accessing the link using their cellphones.

What aspects are problematic or could work better?

I consider myself a happy and satisfied client of Podium, so I have nothing that I can complain about. I see positive trends in our business quite some time already, and Podium has an immense contribution to our success.

What specific problems in your company were solved by this product?

I find using Podium to be very beneficial in sourcing relevant client feedback from all of our clients. We make sure to utilize all of these reviews to improve our service and find more ways to improve our products to make our clients happy and satisfied. Also, with Podium, we were able to find a way to resolve issues around the clock by deploying people to work after office hours.

Are you a current user of this product?

No