POS Nation offered money to take down negative review!

What are the best aspects of this product?

None that I could find. Had a hard time sorting out the ongoing issues.

What aspects are problematic or could work better?

The company asked that I take down their negative reviews in return of a refund. They tried to buy me out. I have email proof that shows their CEO & Director of Customer Service on the email.

Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars.

Their keyboard has a mind of its own. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research.

Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction. Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service. I emailed my concerns to Cort, CEO, but yet to receive any response.

What features/services would you like to see in future versions of this product?

Software that is error free and a team that's committed.

What specific problems in your company were solved by this product?

None

Are you a current user of this product?

Yes