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PrivateInternetAccess Review

PrivateInternetAccess
Our score: 9.1 User satisfaction: 100%

What is PrivateInternetAccess?

PrivateInternetAccess is a VPN tunnel that helps protect privacy by encrypting connections, hiding IPs and allowing users to browse confidently using anonymous IPs. The VPN adds an extra layer of protection and safeguards identity and privacy of users without compromising on speed.

The software unblocks geo-restricted sites and allows users to access censored content. Instant setup makes it easier for users to quickly get started using on-click installers, while it is also very easy to use and does not require any technical experience. The VPN protects the IP from getting exposed and protects users from data miners. Uncensored and unrestricted access is not something all ISPs offer and that is when solutions like PIA help users by bypassing geographical barriers and governmental censorship.

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Overview of PrivateInternetAccess Benefits

The most obvious benefit of using any VPN is the extra level of security and privacy protection they offer. PIA offers all the essential features users expect from a premium solution, including encryption, speed and ease-of-use. PIA enable users to access all the content that may be otherwise inaccessible due to censorship or geo-restrictions. Whether it’s about streaming videos, browsing the social media or torrenting, PrivateInternetAccess offers freedom to access the entire internet. It also helps bypass blocked software and programs that are blocked by the system administrators or ISP.

PIA supports major VPN protocols, including OpenVPN, PPTP, IPSEC/L2TP and SOCKS5 and is compatible with Windows, Mac, iOS and Android. It also works with Tomato OpenVPN, PfSense OpenVPN, DD-WRT-PPTP/OpenVPN. Although most of the gateways are located in the US, PIA is also backed by around two dozen international gateways for optimized speed and performance. As one would expect from a premium VPN, PIA does not log activity and traffic information and also helps block ads, malware and trackers.

More than 3200 servers in 25 countries ensure that all users are able to connect to a server located near them. The VPN provides multi-layered security through VPN tunneling and operates at the TCP/IP level. This means that the VPN not only secures internet browsing activities, but also all other applications that use the most widely used transmission protocol.

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Overview of PrivateInternetAccess Features

  • Support for Windows, Mac, iOS and Android
  • Secure VPN account
  • Encrypted Wi-Fi
  • P2P Support
  • Five simultaneous connections
  • Ad, Malware and tracker blocking
  • Instant setup
  • SOCKS5 Proxy
  • No traffic logging
  • 3200+ servers in 25 countries

PrivateInternetAccess Position In Our Categories

Keeping in mind businesses have their own business requirements, it is only reasonable they avoid picking a one-size-fits-all, ideal solution. Be that as it may, it is troublesome to try to discover such an app even among recognizable software solutions. The reasonable thing to undertake should be to narrow down the various chief aspects that require careful thought such as major features, pricing, technical skill aptitude of the employees, company size, etc. After which, you must conduct your product research fully. Have a look at some of these PrivateInternetAccess reviews and explore the other software programs in your shortlist more closely. Such comprehensive product research guarantee you stay away from unsuitable applications and subscribe to the system which offers all the benefits your company requires in growing the business.

Position of PrivateInternetAccess in our main categories:

TOP 10

PrivateInternetAccess is one of the top 10 VPN Services products

It is crucial to keep in mind that virtually no service in the VPN Services category will be an ideal solution able to fulfill all the goals of all company types, sizes and industries. It may be a good idea to read a few PrivateInternetAccess VPN Services reviews first as specific solutions can dominate only in a really small group of applications or be designed with a very specific type of industry in mind. Others might work with an intention of being easy and intuitive and therefore lack complicated functions needed by more experienced users. You can also find services that cater to a wide group of users and give you a powerful feature toolbox, but this usually comes at a more significant cost of such a software. Make sure you're aware of your needs so that you purchase a software that has specifically the elements you search for.

How Much Does PrivateInternetAccess Cost?

PrivateInternetAccess Pricing Plans:

Free Trial

Monthly plan

$6.95/month

Annual plan

$3.33/month

6-month plan

$5.99/month

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What are PrivateInternetAccess pricing details?

PrivateInternetAccess Pricing Plans:

Free Trial

Monthly plan

$6.95/month

Annual plan

$3.33/month

6-month plan

$5.99/month

PrivateInternetAccess offers three SMB and enterprise pricing options for users to choose from. Give the details a look, and select the best plan for your business:

  • Monthly plan: $6.95/month
  • Annual plan: $3.33/month ($39.95/year)
  • 6-month plan: $5.99/month ($35.95/6 months)

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you decide to purchase a VPN Services it’s vital not only to see how experts score it in their reviews, but also to check whether the real people and enterprises that bought this software are genuinely happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and PrivateInternetAccess reviews across a wide array of social media sites. The information is then presented in an easy to digest way showing how many customers had positive and negative experience with PrivateInternetAccess. With that information at your disposal you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

  • On Premise

Language Support

  • English
  • Dutch
  • Polish
  • Swedish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for PrivateInternetAccess?

No information available.

PrivateInternetAccess User Reviews

PrivateInternetAccess average rating:

Average score
4.8/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Lorraine

PROS: For a non-technical guy I got to put it up quickly by following the installation video tutorials. The site also has an extensive FAQs for trouble-shooting and rich documentation on the features, but not knowing much about SOCKS proxies, etc, I didn’t try browsing through the knowledge base.

CONS: I submitted a ticket for the heck of it and didn’t get a reply.

Reviewed 6 years ago

Read full review >

The least favorable review

Owen

PROS: I bet many use VPN to hide their “secrets” on the net. And like them, I’m no technical expert so I really appreciate when I come across user-friendly features like this VPN. I get to configure the settings pretty quickly and select the server I need. It’s the kind of VPN designed for average users who just want to log into something their partners wouldn’t probably approve of.

CONS: It only has 25 country locations.

Reviewed 6 years ago

Read full review >

More reviews from 14 actual users:

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  • Most useful
  • Most positive
  • Most negative

Easy, no trouble or issues

Read full review >
Jake
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.11.2021 Company Size: 1-10 Employees Industry: Computer Software

PROS: It's like a plug and plays instantly. You can download it easily and start using it right away. It can run on my android mobile and my computer. Your plan is not automatically renewed but when your plan is about to expire, they send you a helpful reminder.

CONS: There's no problem for me so far. I absolutely love this app!

What do you think about this review?

Great Poor

Superb VPN tool

Read full review >
Freida
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This app is very user-friendly, I especially love it. This is also a terrific deal for your money because of it's amazing uptime.

CONS: Oftentimes, connecting lasts a while if you were somehow disconnected or have an interrupted connection.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Wow, it’s fast!

Read full review >
Daisha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2021 Company Size: 1-10 Employees Industry: N/A

PROS: The speed is very fast with this software compared to other similar applications. For the first time, I was amazed. Most VPNs like this are typically overrated when it comes to latency, it's sloppy, erratic, etc., but this has never slowed down and generally picks up when you reconnect. I also liked that it has many different locations I can choose from. It helps check our geographically based features.

CONS: Nothing! I absolutely love this software.

What do you think about this review?

Great Poor

Great VPN tool

Read full review >
Hope
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This VPN platform allows our staff to tweak our IP address when browsing the web and evaluating our website across regions. We have introduced the PIA VPN into our program to assess global connectivity, check CDN network distribution and speed.

CONS: PIA VPN often stops working on Linux devices, so we've created a custom daemon to manage connection problems. Also, controlling the expiry and notification is a bit challenging and we couldn't monitor it through the app. However, we're still satisfied with Private Internet Access.

What do you think about this review?

Great Poor

For additional security, use Private Internet Access

Read full review >
Frederick
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.08.2021 Company Size: 11-50 Employees Industry: Research

PROS: This VPN provides great security and doesn't store user data.

CONS: It doesn't reconnect immediately and I didn't know it was not working. Oftentimes, you need to restart it to reconnect. More websites are refusing PIA domains, but this is evidence of a huge attempt to attack user's private information and that many VPN vendor servers made it on the list.

What do you think about this review?

Great Poor

My preferred VPN: Private Internet Access

Read full review >
Carolyne
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 14.05.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Use Private Internet Access if you want to be secured when browsing. Data were encrypted so we feel safe and Private Internet Access prioritizes customer data protection. It provides multiple servers in various countries. It has a sophisticated firewall and you can use it in almost all devices.

CONS: Very often, the server connection is dropped. Also, it is challenging for new users and the initial setup is confusing. They also do not provide live chat, therefore you must wait for the response when you have a question. It would also be great if the UI was redesigned to a more up-to-date layout and easier to use.

What do you think about this review?

Great Poor

Strong, inexpensive VPN application

Read full review >
Austyn
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.03.2021 Company Size: 1-10 Employees Industry: Design

PROS: It has dependable speed and performance, but one of the most reasonably priced solutions (especially if you can dig up an affiliate special code).

CONS: The UI is slightly outdated and other activities in the software contain more steps than needed.

What do you think about this review?

Great Poor

User-friendly VPN with strong connection links

Read full review >
Queen
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.03.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The software runs on most of the OS and is easy to install and use. This has many contact points across the globe that you can use. It's really convenient when I travel and use the untrusted network.

CONS: Nothing, and I've been using it for a very long time now.

What do you think about this review?

Great Poor

It does what it’s supposed to do.

Read full review >
Zola
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.03.2021 Company Size: 11-50 Employees Industry: N/A

PROS: Private Internet Access allows users to surf the web behind a protected VPN. I like that they have a native Linux client that's also very easy to use which only a few VPN providers offer. Changing to other regions was easy and when the system is not using a VPN, it automatically disables the connection with their kill switch feature. I especially like it as it means users are safe from unintended DNS leak. It can also block ads and tracks that you can disable anytime. Several encryption settings allow you to balance between security and speed. PIA even picks the best VPN server for you depending on PING and gives you an alternative to use SOCKS proxy. But most of all, it's very affordable and is worth the value.

CONS: I wish that Private Internet Access lets you connect to other locations' streaming sites.

What do you think about this review?

Great Poor

Greatest VPN made available in the market

Read full review >
Aisha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: VPN data is truly anonymous, and PIA does not hold your usage details. The VPN is the main service but it also includes proxy access through manually placed settings or using a plugin.

CONS: The icon is funny and the webpage is as not as user-friendly as the other businesses of the same market. This isn't the perfect VPN for less technical people, but it's nice for someone with know-how.

What do you think about this review?

Great Poor

Cheap and does the job

Read full review >
Nellie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: At $3.33 per month you have one of the most affordable VPN around. You also get a 7-day money-back guarantee if you change your mind. What’s more, all features are available across the price plans. You can pay via credit card, PayPal and bitcoin.

CONS: Might have Mac compatibility issues.

What do you think about this review?

Great Poor

Good onboarding support

Read full review >
Lorraine
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: For a non-technical guy I got to put it up quickly by following the installation video tutorials. The site also has an extensive FAQs for trouble-shooting and rich documentation on the features, but not knowing much about SOCKS proxies, etc, I didn’t try browsing through the knowledge base.

CONS: I submitted a ticket for the heck of it and didn’t get a reply.

What do you think about this review?

Great Poor

User-friendly

Read full review >
Owen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I bet many use VPN to hide their “secrets” on the net. And like them, I’m no technical expert so I really appreciate when I come across user-friendly features like this VPN. I get to configure the settings pretty quickly and select the server I need. It’s the kind of VPN designed for average users who just want to log into something their partners wouldn’t probably approve of.

CONS: It only has 25 country locations.

What do you think about this review?

Great Poor

Quick setup

Read full review >
Jeannette
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.08.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I got to set it up under a few minutes. Download the app, install then subscribe and pay then and log in your details. Save everything and the VPN is all set. It’s lightweight and suits average users like who love to shop online.

CONS: I haven’t had any trouble with it so far.

What do you think about this review?

Great Poor
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PrivateInternetAccess user reviews

Easy, no trouble or issues

Read full review >
Jake
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.11.2021 Company Size: 1-10 Employees Industry: Computer Software

Superb VPN tool

Read full review >
Freida
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2021 Company Size: More than 100 Employees Industry: N/A

Wow, it’s fast!

Read full review >
Daisha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2021 Company Size: 1-10 Employees Industry: N/A

Great VPN tool

Read full review >
Hope
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2021 Company Size: More than 100 Employees Industry: N/A

For additional security, use Private Internet Access

Read full review >
Frederick
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.08.2021 Company Size: 11-50 Employees Industry: Research
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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