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User review of Procore

Overpriced and Under Delivered

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

You can sign up today, without any experience in the industry. Kind of like Procore.

What aspects are problematic or could work better?

Hire people with ACTUAL construction experience. The senior vp of product development has NEVER worked in construction! How does that make sense? Like all SAAS, once you let them in they won’t go away. $$$$ for the life of your business.

What features/services would you like to see in future versions of this product?

Full integration with all CRM systems. And no more nickle and dime approach! This ceo needs to stuff his pockets or what?

What specific problems in your company were solved by this product?

None. Had to retrain the entire staff and it took months to implement. The sales team was always too busy to schedule trainings and the free trainings on their site are awful. I can think of 20 things I would do differently. For starters quit hiring stoners and surfers from Santa Barbara and Ventura.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Decline

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

Too much money

What is your total annual cost for using this product?

300,000

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Construction Management

Bid Proposals
2
mediocre
Change Orders
3
ok
Document Control
1
very poor
Equipment and Resources Management
1
very poor
Job Costing & Budgeting
3
ok
Project Scheduling
3
ok
Purchase Orders
3
ok
RFIs
3
ok
Submittals
2
mediocre
Transmittals
3
ok
Calendars & Events
3
ok

Platform

Performance and Reliability
2
mediocre
User, Role, and Access Management
4
very good
Reporting & Analytics
4
very good
Customization
1
very poor
Mobile
2
mediocre
Support
1
very poor
Collaboration
1
very poor
API/Integrations
2
mediocre