Stay Away for ProductCart and NetSource!

What are the best aspects of this product?

ProductCart was one of the few shopping carts that offered custom BTO/Configurator options. This is no longer the case, as there are much better e-commerce shopping carts that offer even better functionality.

What aspects are problematic or could work better?

My business has been using ProductCart for the e-commerce portion of our website for years. We reached out to NetSource to upgrade ProductCart to the latest version in which we were quoted $2,975 for the "ProductCart Upgrade" and $4,985 for the "Modifications and Design Implementations". The NetSource team continually failed to deliver on their promise and continually kept billing my corporation for their lack of knowledge in merging to the latest version of ProductCart. We were billed a total of $41,710 instead of the original $7,960. Till today, ProductCart is still not fully functioning like it should, providing a sub-par experience to our customers. This caused my business to lose revenue and more importantly, customers. Not once did NetSource take on the responsibility. To top it all off, NetSource Technologies extorted us for the remaining $12,790 threatening to take my website off-line... essentially threatening to take us out of business. We had no choice, but to pay the remaining balance to gain FTP access. Stay away from NetSource Technologies and their e-commerce ProductCart suite.

What features/services would you like to see in future versions of this product?

none.

What specific problems in your company were solved by this product?

none.

Are you a current user of this product?

Yes