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User review of Projector PSA

Great service automation software

- by Rodolfo

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Projector is very helpful software for my business and service trainings. The dashboard and projector web solutions are customizable and very useful. Also, we use their analytics tools to make more effective decisions. The software allows us to keep track of our billable hours and items, also the invoice functionality is very effective tool.

What aspects are problematic or could work better?

In my opinion, all tool should be moved to a web-based platform. Also, I don’t like the resource scheduling and planning because these tools are very limited and they are not very flexible for changes.

What specific problems in your company were solved by this product?

We use Projector PSA for easy management of information and we use it to improve our work.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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