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User review of TrueContext

Glad that we found a better way to automate our services.

- by Jeanie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

One of the most popular features that we use is the GPS tracking system to help us locate our tech team's daily routes. The app helps establish trust between the company and our clients to ensure that we are doing our best to address all issues per area as fast as possible. Aside from that, Prontoforms gives our technicians a reliable workflow that they can stick with every day. We make sure that the field techs follow a uniform process when submitting forms to make it easier for us to document every piece of information on the platform. Also, we are always thankful because the support team is still responsive to our needs and requests.

What aspects are problematic or could work better?

Nothing really to dislike because we have been exceeding expectations for the past months.

What specific problems in your company were solved by this product?

Allows us to increase productivity rates even outside the office setting. Employees can do so much work using their cellphones, which makes Prontoforms a crowd favorite. Submissions of reports, audits, payroll logs are done before the deadline.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.