Reach inbox zero faster and offer superior email support

What are the best aspects of this product?

ProProfs Help Desk comes packed with many useful features and the shared inbox feature tops that list.

What aspects are problematic or could work better?

The tool has been nothing short of a miracle. No major complaints as of now. I will surely update you guys if I come across any serious limitations.

What features/services would you like to see in future versions of this product?

The ability to integrate with popular tools will be a welcome addition, as I mentioned.

What specific problems in your company were solved by this product?

This tool helps us prioritize urgent issues that affect our business performance. For instance, payment gateway issues, website downtimes, bugs, etc., are handled using ProProfs.

Are you a current user of this product?

No