- Home Instant Messaging Software ProTexting Great for continues communication with clients!
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User review
of ProTexting
Great for continues communication with clients!
-
by Ron Gordon
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
They have lots of features. I really like the Drip Campaign which makes it easier to keep communicating with my clients.
What aspects are problematic or could work better?
No problems so far.
What features/services would you like to see in future versions of this product?
After hours and holidays - Auto Replies.
What specific problems in your company were solved by this product?
Constantly sending relevant info to our clients.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Computer Software
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
Free
What is your total annual cost for using this product?
6000
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
40% off the first month.
FEATURE DETAILS
IM & Chat
Instant Messages amazing
5
Uploads very good
4
File Sharing amazing
5
Drag-and-Drop amazing
5
Coworker Status ok
3
Tagging amazing
5
Notifications & Alerts amazing
5
Conversation History amazing
5
Personal & Group Chats amazing
5
Comments & Links very good
4
Screen Sharing very good
4
Searching Filters amazing
5
User Profiles very good
4
Multimedia very good
4
Synchronization very good
4
Privacy amazing
5
Platform
Performance & Reliability amazing
5
Reporting & Analytics very good
4
API/Integrations amazing
5
Customization very good
4
Mobile App ok
3
Support amazing
5
Security amazing
5
User, Role, and Access Management very good
4
Internationalization very good
4
