User review
of ProTexting
Great sms marketing platform
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use and fast send. Also, the sms auto responder was great and it is working perfectly for generating good leads.
What aspects are problematic or could work better?
Maybe option to easily send replies via sms, instead of logging into the account, but not sure if that is possible.
What features/services would you like to see in future versions of this product?
SMS chat bot, that would be great, just to answer simple questions.
What specific problems in your company were solved by this product?
None, all is working perfect and the team behind Protexting is super helpful.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
49 per month
What is your total annual cost for using this product?
About $588
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
In the first months, 20% off
FEATURE DETAILS
IM & Chat
Instant Messages amazing
5
Uploads amazing
5
Drag-and-Drop amazing
5
Tagging very good
4
Notifications & Alerts amazing
5
Conversation History amazing
5
Personal & Group Chats amazing
5
Comments & Links amazing
5
Searching Filters amazing
5
User Profiles amazing
5
Multimedia amazing
5
Synchronization amazing
5
Privacy amazing
5
Platform
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
API/Integrations amazing
5
Customization amazing
5
Mobile App amazing
5
Support amazing
5
Security amazing
5
User, Role, and Access Management amazing
5
Internationalization very good
4
