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User review of ProTexting

Great sms marketing platform

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use and fast send. Also, the sms auto responder was great and it is working perfectly for generating good leads.

What aspects are problematic or could work better?

Maybe option to easily send replies via sms, instead of logging into the account, but not sure if that is possible.

What features/services would you like to see in future versions of this product?

SMS chat bot, that would be great, just to answer simple questions.

What specific problems in your company were solved by this product?

None, all is working perfect and the team behind Protexting is super helpful.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

49 per month

What is your total annual cost for using this product?

About $588

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

In the first months, 20% off

FEATURE DETAILS

IM & Chat

Instant Messages
5
amazing
Uploads
5
amazing
Drag-and-Drop
5
amazing
Tagging
4
very good
Notifications & Alerts
5
amazing
Conversation History
5
amazing
Personal & Group Chats
5
amazing
Comments & Links
5
amazing
Searching Filters
5
amazing
User Profiles
5
amazing
Multimedia
5
amazing
Synchronization
5
amazing
Privacy
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
API/Integrations
5
amazing
Customization
5
amazing
Mobile App
5
amazing
Support
5
amazing
Security
5
amazing
User, Role, and Access Management
5
amazing
Internationalization
4
very good