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User review of PROVAB

Very reliable company with good customer service

- by Joan Ike

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The website they created was superb and very user- friendly

What aspects are problematic or could work better?

Their contract is too rigid

What features/services would you like to see in future versions of this product?

Live chat, Amadeus integration

What specific problems in your company were solved by this product?

The integration of AMADEUS was solved efficiently

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Airlines/Aviation

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It is easy to use.
  • It helps in data management.
  • It boosts revenue.
  • It ensures safe and secure transactions.

PRICING & COSTS

What was the cost of implementing this product?

10,000$

What is your total annual cost for using this product?

2000$

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

5%

FEATURE DETAILS

Accounting interfaces
4
very good
Credit card processing
4
very good
Email option
5
amazing
Fleet management
4
very good
Fleet tracking
3
ok
Laser rental forms
4
very good
Multiple rate options
3
ok
Online payment
4
very good
Rate management
5
amazing
Rent planner
5
amazing
Rental agreements
4
very good
Traffic fines management
5
amazing
Vehicle maintenance
4
very good