- Home Social Media Management Tools Publer A fantastic social media sharing platform
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User review
of Publer
A fantastic social media sharing platform
-
by Simon Harper
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
I was looking for a Buffer replacement which was buggy, features drastically reduced &/or moved to a mess of billing plans...Publer was the answer!
It's easy to set up & learn (it feels familiar +1). The free trial allowed me to test the excellent features. The pricing plans, features & UX are all perfect, multiple schedule profiles, RSS content feeds, browser extensions, customisable feeds per post, it has it all.
What aspects are problematic or could work better?
When installing the browser extension, it did not work until I signed out and back in again to the main Publer website. However, this is not a major issue and the browser extension detected the problem straight away and provided me with the solution.
What features/services would you like to see in future versions of this product?
Two-factor authentication for login
A mobile app
What specific problems in your company were solved by this product?
A reliable social media sharing tool that also saved time and improved/optimising post schedules and content
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Buffer
Why did you decide to change it?
Buffer features and pricing tiers had become restrictive and messy over the years whilst the quality of the free tier became virtually useless for my needs when originally it was great but the change to feature and pricing meant it was not worth upgrading.
Are you satisfied with the change?
Very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What was the cost of implementing this product?
Just my time
What is your total annual cost for using this product?
$76.80 (exc. VAT)
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
1 month free
FEATURE DETAILS
Main Features
Social sharing amazing
5
Social campaigns very good
4
Social analytics ok
3
Message scheduling tools amazing
5
Post-time optimization tools very good
4
Individual network reports ok
3
Engagement reports ok
3
