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User review of Publer

A great app to scale social media management

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It helps manage instagram reels, multiple accounts and also new platforms

What aspects are problematic or could work better?

the scheduler is a bit laggy and it could do better for its error notification

What features/services would you like to see in future versions of this product?

shopify product integration

What specific problems in your company were solved by this product?

Managing reels on multiple platforms

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Hootsuite

Why did you decide to change it?

Expensive clunky and also does not have the right functions

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us get actionable insight on customer behavior and trends.
  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

30 USD per month

What is your total annual cost for using this product?

360 USD per month

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

12%

FEATURE DETAILS

Main Features

Social ads
4
very good
Social sharing
5
amazing
Social campaigns
4
very good
Social engagement
3
ok
Social analytics
3
ok
Message scheduling tools
5
amazing
Post-time optimization tools
5
amazing
URL tracking tools
3
ok
Message approval system
3
ok
Keyword monitoring
3
ok