User review
of Publer
Almost the perfect scheduler!
-
by Brianna Shade
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
I really love the "spintax" feature best. This lets me write one caption and have a post go out multiple times with a unique caption every time. It's a huge money-saver! I also love that they have an easy-to-use feature request portal. They listen to their customers, and they're constantly rolling out new features!
What aspects are problematic or could work better?
The interface is a little unintuitive, but there are requests for improvement that they're weighing. I also don't like that they don't yet have a mobile app, which means I can't schedule anything that requires a notification to post (like reels or stories). However, they are working on this, too.
What features/services would you like to see in future versions of this product?
A mobile app, autosaving of drafts, the ability to switch between post types, and a more intuitive UI
What specific problems in your company were solved by this product?
Staying consistent with posting on social media across multiple accounts and monitoring analytics
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Leisure, Travel & Tourism
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Hootsuite, Creator Studio
Why did you decide to change it?
Too expensive, didn't offer the features I wanted
Are you satisfied with the change?
Very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What was the cost of implementing this product?
$170/year
What is your total annual cost for using this product?
$170
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
2% per review written (limited)
FEATURE DETAILS
Main Features
Social sharing amazing
5
Social campaigns very good
4
Social analytics ok
3
Post-time optimization tools amazing
5
Individual network reports ok
3
Engagement reports ok
3
Trends reports ok
3
