User review
of Publer
Best Experience with publer
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
its scheduling and automation features. Users particularly like its ability to schedule posts across multiple social media platforms, the auto-scheduling function that optimizes posting times for engagement, and the capacity to organize and analyze posts with a comprehensive dashboard.
What aspects are problematic or could work better?
the interface to be less intuitive than they would like, making the platform somewhat challenging to navigate for beginners. Others wished for broader integration with more social media platforms and more in-depth analytics for tracking post engagement
What features/services would you like to see in future versions of this product?
Scheduling and Integration
What specific problems in your company were solved by this product?
Scheduling and time consuming problem has been solved
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I advised the company to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Health, Wellness and Fitness
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It enables us to track our competition and social chatter about their brands.
- It assists us to respond quickly to customer complaints.
- It helps us collect important data from our social media customer base.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What is your total annual cost for using this product?
270
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
not yet
FEATURE DETAILS
Main Features
Social ads very good
4
Social sharing very poor
1
Social campaigns amazing
5
Social engagement very good
4
Social analytics very good
4
Message scheduling tools amazing
5
Post-time optimization tools very good
4
URL tracking tools very good
4
Message approval system amazing
5
Keyword monitoring amazing
5
Individual network reports amazing
5
Engagement reports amazing
5
Trends reports very good
4
