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User review
of Publer
Best Social Media Automation Tool
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Super simple and easy to use, even a non-technical person can also use it without any issue, this is the best thing for me, no learning curve
What aspects are problematic or could work better?
extra payment for more than 5 social accounts, this could be a problem sometimes
What features/services would you like to see in future versions of this product?
content suggestion, auto-commenting and reactions on other people's comment on our post
What specific problems in your company were solved by this product?
organizing and scheduling our content so we don't have to focus on content and can focus on other important things
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Online Media
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What was the cost of implementing this product?
$10
What is your total annual cost for using this product?
$120
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
20%
FEATURE DETAILS
Main Features
Social ads very good
4
Social sharing very good
4
Social campaigns very good
4
Social engagement very good
4
Social analytics very good
4
Message scheduling tools very good
4
Post-time optimization tools very good
4
URL tracking tools very good
4
Message approval system very good
4
Keyword monitoring ok
3
Individual network reports ok
3
Engagement reports ok
3
Trends reports ok
3
