User review
of Publer
Easy to Use Social Scheduler
-
by Brandi Jordan
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Unlike many social schedulers, Publer is easy to use right from the start. Scheduling from the calendar view to multiple social accounts at one time is a breeze and is something that my previous scheduler was missing. The price point is very generous and well worth the cost. Customer support is also amazing.
What aspects are problematic or could work better?
Getting all of the accounts connected is sometimes problematic but that's due to IG/FB issues and not Publer.
What specific problems in your company were solved by this product?
I was looking for a replacement for Hootsuite after they went crazy and upped their plans by $70/month. I took a chance on Publer and I am so glad that I did. I love the user interface and the ease of scheduling multiple platforms at the same time. The calendar scheduling feature is definitely my favorite.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Hootsuite
Why did you decide to change it?
They increased their pricing to an outrageous amount.
Are you satisfied with the change?
Extremely satisfied.
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It enables us to track our competition and social chatter about their brands.
- It assists us to respond quickly to customer complaints.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What was the cost of implementing this product?
$20/month
What is your total annual cost for using this product?
$240
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
Yes - 2%
FEATURE DETAILS
Main Features
Social sharing amazing
5
Social campaigns amazing
5
Social engagement amazing
5
Social analytics amazing
5
Message scheduling tools amazing
5
Post-time optimization tools amazing
5
URL tracking tools amazing
5
Message approval system amazing
5
Keyword monitoring amazing
5
Individual network reports amazing
5
Engagement reports amazing
5
Trends reports amazing
5
