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User review of Publer

Elevating Social Media Management

- by Shanaya Malhotra

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Publer is a game-changer for social media management. Its intuitive interface simplifies scheduling across platforms, while robust analytics offer valuable insights. Whether you're a solo entrepreneur or part of a team, Publer streamlines collaboration and boosts productivity. I highly recommend Publer to anyone seeking to optimize their digital presence.

What aspects are problematic or could work better?

While Publer offers an array of impressive features, one area for improvement could be expanding its integration options with other third-party tools and platforms. Enhancing compatibility would further streamline workflows and enhance the overall user experience.

What features/services would you like to see in future versions of this product?

In future versions, I'd like to see Publer expand its integration options with third-party tools, enhance content creation features, offer advanced analytics, provide AI-powered recommendations, and improve collaboration capabilities. These enhancements would streamline social media management processes, empower users to create more engaging content, gain deeper insights, receive personalized recommendations, and foster better teamwork.

What specific problems in your company were solved by this product?



I've been using Publer primarily for scheduling posts across various social media platforms. Before using Publer, I found it challenging to maintain a consistent posting schedule, especially when managing multiple accounts. This often resulted in missed opportunities for engagement and a disjointed presence online.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us get actionable insight on customer behavior and trends.
  • It enables us to track our competition and social chatter about their brands.
  • It assists us to respond quickly to customer complaints.
  • It helps us collect important data from our social media customer base.
  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

100

What is your total annual cost for using this product?

200

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Nope

FEATURE DETAILS

Main Features

Social ads
5
amazing
Social sharing
5
amazing
Social campaigns
5
amazing
Social engagement
5
amazing
Social analytics
5
amazing
Message scheduling tools
5
amazing
Post-time optimization tools
5
amazing
URL tracking tools
5
amazing
Message approval system
5
amazing
Keyword monitoring
5
amazing
Individual network reports
5
amazing
Engagement reports
5
amazing
Trends reports
5
amazing