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User review
of Publer
Great Social Media Planning tool
-
by Iris van Meer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The ease of use, the planning tool, the Canva Integration, the Bulk Upload, the variety of the platforms and functions.
What aspects are problematic or could work better?
I haven't run into (unsolvable) problems yet. Whenever I hit a problem, I was helped within a few hours by the friendly customer service, so that's been great too
What features/services would you like to see in future versions of this product?
I'd love for Instagram Stories to become plannable in the Publer website.
What specific problems in your company were solved by this product?
Mostly time! It was such a hassle to plan seperatly in Pinterest, Facebook and Instagram, that I'm happy to be able to do it from one place now. It's much faster too.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Arts and Crafts
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What was the cost of implementing this product?
That depends on the version you purchase
What is your total annual cost for using this product?
That depends on the version you purchase and whether you pay 1 month, 3 month or 12 month
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
Yes, because I choose the 3 month option
FEATURE DETAILS
Main Features
Social sharing amazing
5
Social campaigns amazing
5
Social engagement amazing
5
Social analytics amazing
5
Post-time optimization tools amazing
5
Keyword monitoring amazing
5
Individual network reports amazing
5
Engagement reports amazing
5
Trends reports amazing
5
