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User review of Publer

Great tool for social media management

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Publer stands out as a social media management tool for several reasons— chief among them is the user-friendly interface that's complemented by a full suite of scheduling options. It's delightfully easy to craft a posting plan and see it through on various platforms with Publer; this level of seamless coordination empowers campaigns to run like clockwork. Moreover, Publer’s analytics paint a rich picture of post performance with detailed metrics that provide valuable insights— allowing users to fine-tune their strategies for wider reach and increased audience engagement.

What aspects are problematic or could work better?

Even though Publer presents a good number of features, one area where it could still evolve is by broadening its integration nexus to other third-party tools and platforms. Ensuring that the system is compatible would help you play the different parts in unison— like a melodious orchestra — thus enhancing the overall effectiveness without compromising individuality.

What features/services would you like to see in future versions of this product?

I'd love to see Publer's capabilities extend support for more platforms and tools. Notably, integrating support for YouTube Shorts and WhatsApp Stories would be of immense value. Why? Because these features would enable users to have all their content creation and management efforts unified over a wider variety of social media channels, hence making engagement with audiences even easier on platforms that are quickly gaining short-form content popularity. These updates will really make Publer a more versatile and effective comprehensive social media management tool.

What specific problems in your company were solved by this product?

The Publer software is great at dealing with quite a lot of significant issues when it comes to social media management. In the long run, this helps people like me significantly— ensuring that everything runs smoothly and work is done effectively. One of its major features that makes scheduling easy: users can plan their posts in advance using Publer and have them posted across all social media platforms without any manual intervention. This saves time and guarantees consistency in posting schedules even if users are preoccupied with other tasks or unable to make posts on their own presence.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us get actionable insight on customer behavior and trends.
  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

20K

What is your total annual cost for using this product?

10K

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Nope, didn't required.

FEATURE DETAILS

Main Features

Social sharing
5
amazing
Social campaigns
5
amazing
Social engagement
5
amazing
Post-time optimization tools
5
amazing