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User review of Publer

Intuitive and great value for money service

- by Josué Estévez Fernández

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

How easy it is to use their interface. The ability to schedule social media content across different platforms. The customer support team is top class, minimum waiting time and maximum effectiveness.

What aspects are problematic or could work better?

Its analytics tool could use further improvements and be synced daily with posts across social media. This seems to be in their roadmap, so it is great to see them responding to clients' needs to improve their service.

What features/services would you like to see in future versions of this product?

Enhanced analytics tool, daily sync.
A plugin that checks other social media accounts and gives you the best posts in terms of engagement, etc.
(Similar to Themex on Twitter or Taplio integration on LinkedIn).

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

FEATURE DETAILS

Main Features

Social sharing
5
amazing
Social engagement
5
amazing
Social analytics
3
ok
Message scheduling tools
5
amazing
Engagement reports
4
very good
Trends reports
4
very good