- Home Social Media Management Tools Publer My favorite tool of it\\\’s kind after 5+ years of Social Media Marketing
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User review
of Publer
My favorite tool of it\\\’s kind after 5+ years of Social Media Marketing
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by Safiya Alston
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
This tool frees up your time by posting on your behalf, handling client approvals, giving AI suggestions for captions, and giving clients a portal where they can access analytics, their content calendar, and media library anytime. Very easy onboarding for clients to add their social accounts.
What aspects are problematic or could work better?
Publer does not have a social inbox, as other similar tools do, but I believe it is in the pipeline.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Media Production
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
FEATURE DETAILS
Main Features
Social sharing amazing
5
Social campaigns very good
4
Social analytics ok
3
Post-time optimization tools amazing
5
Individual network reports very good
4
Engagement reports very good
4
Trends reports very good
4
