User review
of Publer
My Publer experience
-
by Jochen Gererstorfer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The interface is clean and super easy to use. It is not as complicated as other social media tools.
What aspects are problematic or could work better?
Maybe the calendar could be a little bit more accessible.
What features/services would you like to see in future versions of this product?
For sure Mastodon. The service is not new, but it could be the next big thing.
What specific problems in your company were solved by this product?
I need one place to post all my social media content. Publer is the perfect place to do that.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
E-Learning
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Buffer
Why did you decide to change it?
I was looking for something more easy.
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It assists us to respond quickly to customer complaints.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Main Features
Social ads amazing
5
Social sharing amazing
5
Social analytics very good
4
Message scheduling tools amazing
5
Post-time optimization tools ok
3
