What are the best aspects of this product?
I am using Publer since almost a year and I am trully enjoying it.
I like the feature that I can post unlimited posts. I am using the Argentum plan (package). The company decided to change the different plans, but left the possibility for existing customers to keep their old plans, which I find a very good idea.
I had in one year once a problem, where my post failed to be posted on Facebook. The customer service solved my problem immediately after turning to them.
I am very satisfied. I would recommend Publer to anybody.
What aspects are problematic or could work better?
It would be great, if you could be able find Publer's customer service easier.
What features/services would you like to see in future versions of this product?
There is nothing like that, my needs are completely covered right now.
What specific problems in your company were solved by this product?
Scheduling and automated publishing of posts. But it is used personally, not for a company.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Non-Profit Organization Management
Did your company use a different software before this one?
Yes
What software did you use before?
Hootsuite and Buffer.
Why did you decide to change it?
The amount of posts that is allowed to be scheduled at once.
Are you satisfied with the change?
Yes.
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
Appr. 80 DKK.
What is your total annual cost for using this product?
960 DKK.
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
2%.
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