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User review of Publer

Publer is great!

- by Ayub Paul

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Simplicity to use. Its not complicated and can be used by anyone.
The customer service is also really great, they are very responsive.

What aspects are problematic or could work better?

AI tools can improve

What features/services would you like to see in future versions of this product?

AI tools can be improved such as AI generator for graphics. Also AI for casual formal formats for text generation.

What specific problems in your company were solved by this product?

Automation to post to various platforms. It helps me save so much time with scheduled posts.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Other

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Buffer

Why did you decide to change it?

Easy to use, great customer service and better pricing for the social media platforms

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us get actionable insight on customer behavior and trends.
  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

$18

What is your total annual cost for using this product?

$200

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

5%

FEATURE DETAILS

Main Features

Social ads
5
amazing
Social sharing
5
amazing
Social campaigns
5
amazing
Social engagement
4
very good
Social analytics
3
ok
Message scheduling tools
5
amazing
Post-time optimization tools
4
very good
URL tracking tools
5
amazing
Message approval system
4
very good
Keyword monitoring
4
very good
Individual network reports
4
very good
Engagement reports
3
ok
Trends reports
5
amazing