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User review of Publer

Publer is perfect for my needs

- by Tom Hay

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

For me, the most useful features are the simplicity of post creation and scheduling, the ability to group accounts and the ability to create a single draft post which can then be easily adapted to various platforms.

What aspects are problematic or could work better?

At the moment, rescheduling posts which have already been scheduled could be easier.

What features/services would you like to see in future versions of this product?

It'd be good to have more options for Instagram Stories - but I think that's a limitation of that specific platform, not Publer's fault.

What specific problems in your company were solved by this product?

I moved from Hootsuite, which suddenly hiked its prices by 400%. As a bonus, though, Publer has turned out to be less clunky and have more publishing features.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Hootsuite

Why did you decide to change it?

A huge price increase of 400%

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

$45

What is your total annual cost for using this product?

$540

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Main Features

Social sharing
4
very good
Social campaigns
4
very good
Social engagement
4
very good
Message scheduling tools
4
very good
Post-time optimization tools
4
very good
Engagement reports
3
ok