- Home Social Media Management Tools Publer Quite a decent social media marketing tool
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User review
of Publer
Quite a decent social media marketing tool
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by Dimitar Pouchnikov, AIA
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
User interface is great, really fast, responsive and intuitive without being overly complicated. Unified calendar also works quite well
What aspects are problematic or could work better?
multiple images and GIFs are only part of the top paid tier, they are not available as features in the regular paid tier.
What features/services would you like to see in future versions of this product?
I would like to see a feature where the calendar is expanded to include all similar posts as groups, so if I edit one, all of the similar posts would be edited as well.
What specific problems in your company were solved by this product?
Making it easier to maintain a schedule to post on social media marketing.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Architecture & Planning
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
hootsuite, buffer
Why did you decide to change it?
not the best user experience with the previous ones
Are you satisfied with the change?
yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us get actionable insight on customer behavior and trends.
- It enables us to manage multiple social media accounts on different channels.
PRICING & COSTS
What was the cost of implementing this product?
none
What is your total annual cost for using this product?
340$
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
annual discount20%
FEATURE DETAILS
Main Features
Social sharing amazing
5
Social campaigns very good
4
Social engagement very good
4
Social analytics very good
4
Message scheduling tools amazing
5
Post-time optimization tools very good
4
URL tracking tools ok
3
Keyword monitoring mediocre
2
Individual network reports very good
4
Engagement reports very good
4
