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User review of Publer

Seamless Social Media Management with Publer: A Game-Changer

- by Alla Kharrousheh

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Simplified Navigation: Publer offers a user-friendly experience for both novices and pros.

In-Depth Insights: Detailed, actionable data on audience interaction and content effectiveness.

Efficient Scheduling & Reposting: Automatic scheduling and evergreen content recycling maximize exposure and efficiency.

Unified Dashboard: Effortlessly oversee multiple social platforms from a single interface.

Outstanding Support: Quick, invaluable assistance whenever a query or problem arose.

What aspects are problematic or could work better?

Adaptation Time: Despite a user-friendly interface, beginners may require some time to grasp all functionalities.

Integration Needs: I'd like to see more integrations with certain tools and platforms in Publer.

Report Customization: The analytics are detailed, but there's potential for enhanced customization.

Minor Technical Issues: I've noticed a few small glitches, but support was prompt in addressing them.

What features/services would you like to see in future versions of this product?

While I can't have personal preferences, based on user feedback and common trends in digital marketing tools, here are some potential features/services that users might like to see in future versions of products like Publer:
Deeper Analytics: Integration with more in-depth analytic tools or providing a more granular breakdown of audience demographics and behaviour.

Template Library: A built-in library of customizable post templates for different platforms and occasions.

A/B Testing: A feature to test different versions of posts to see which resonates more with the audience.

Integration with More Platforms: As the social media landscape evolves, integrating with emerging or niche platforms would be beneficial.

Interactive Content Creation: Tools to create polls, quizzes, or other interactive content directly within the platform.


What specific problems in your company were solved by this product?

Publer is addressing several key challenges in my content management process. Firstly, it's a significant time-saver, allowing me to schedule posts in advance, so I'm not constantly scrambling to post in real time. The auto-scheduling feature ensures that my content reaches my audience at optimal times without me being present. Moreover, I can maintain a consistent online presence and engage my audience more effectively by streamlining my content publishing process. This cohesive approach has made my social media management far more efficient and impactful.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us get actionable insight on customer behavior and trends.
  • It enables us to track our competition and social chatter about their brands.
  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

$0

What is your total annual cost for using this product?

$500

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Free Trial

FEATURE DETAILS

Main Features

Social ads
4
very good
Social sharing
5
amazing
Social campaigns
5
amazing
Social engagement
5
amazing
Social analytics
5
amazing
Message scheduling tools
5
amazing
Post-time optimization tools
5
amazing
URL tracking tools
5
amazing
Message approval system
5
amazing
Keyword monitoring
5
amazing
Individual network reports
5
amazing
Engagement reports
5
amazing
Trends reports
5
amazing