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User review of Publer

So Happy We Switched to Publer for Social Media Management

- by Anthony Gaenzle

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love the user interface and the ease-of-use. This platform is so much better for collaboration and for publishing than other channels.

What aspects are problematic or could work better?

I haven't run into any issues yet.

What features/services would you like to see in future versions of this product?

Long-form posts for Twitter would be great. These would be nice to be able to schedule.

What specific problems in your company were solved by this product?

Maintaining a consistent publishing schedule with ease.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Social Champ and Hootsuite

Why did you decide to change it?

Needed something with a smoother and easier to use interface.

Are you satisfied with the change?

Yes.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us get actionable insight on customer behavior and trends.
  • It enables us to manage multiple social media accounts on different channels.

PRICING & COSTS

What was the cost of implementing this product?

$20 per month

What is your total annual cost for using this product?

$240

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Main Features

Social ads
3
ok
Social sharing
5
amazing
Social campaigns
5
amazing
Social engagement
4
very good
Social analytics
3
ok
Message scheduling tools
4
very good
Post-time optimization tools
4
very good
URL tracking tools
4
very good
Message approval system
4
very good
Keyword monitoring
4
very good
Individual network reports
3
ok
Engagement reports
3
ok
Trends reports
3
ok