What are the best aspects of this product?
Scheduling Google My Business posts! Publer has a "repeat" option so if I want to post an "offer" post on Google My Business, it expires in 7 days, but thanks to this feature, I can schedule to have it automatically re-publish.
What aspects are problematic or could work better?
They have been super responsive in helping me through a tiny glitch (which was rare compared to how everything else worked just fine). The support team is super responsive and was able to answer my questions and concerns right away. Even after becoming a paying customer.
What features/services would you like to see in future versions of this product?
Looking forward to automatic Instagram direct publishing for photos, multiphotos, videos, and even stories with stickers and tagging options. In my paid Aurum account, I was assured that all these features I mentioned (and more like Youtube) will be available soon to me within my current package.
I think the next thing all paid users will need is a way to "group" social accounts and give restricted access to users. Thank you support team for your hard work, keep it up and you will soon be one of the big guys on the block!
What specific problems in your company were solved by this product?
Google My Business posting and bulk scheduling to several social media accounts.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
11-50 Employees
What is your industry?
Hospital & Health Care
Did your company use a different software before this one?
Yes
What software did you use before?
MeetSOCi
Why did you decide to change it?
MeetSOCi had too many glitches that made it unreliable and frustrating to use. They always had some bogus excuse whenever we contacted them. Not worth the hassle for the price.
Are you satisfied with the change?
So far yes.
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
+1000
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Lifetime access for about 1 month's worth
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