User review
of PureVPN
Great support
-
by Cody
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
I got my phone and tablet quickly connected with the help of a rep. The live chat works and tickets are resolved. I’m planning to add more devices and expect support to walk me through again without hitch, as I terribly lack any technical knowledge.
What aspects are problematic or could work better?
Sometimes it takes a few minutes to connect.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
all employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
