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User review of Python Events

Far Superior Than Eventbrite

- by Rachel Mates

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I registered for Python Events to sell tickets for our hair styling and balyage masterclasses ( www.achillegroup.co.uk ) after looking at various ticket providers. Python Events seemed to offer the most features and services for their price. I also was very thrilled to see they had a social sign in function newly built. I was quite hesitant about the initial set up cost, but having weighed up the number of tickets I was going to sell, it ended up working out much cheaper than Eventbrite and it has been well worth it! As I got to keep all of my booking fees, I just added a £1 fee per ticket, so in the end, I'm not really paying anything extra besides credit card processing fees.

The scalability and features of the software is brilliant! Unlike Eventbrite, I am able to set up lots of different ticket types to create variables for each ticket. So under one event I have balyage masterclass, mens hair masterclass etc.

The customer service has also been amazing! My questions have always been answered in a promptly and efficiently, even on Sunday. Ryan was so helpful and supportive in setting us up and even logged in and made some changes for us. Can't say enough good things about Python Events!

What aspects are problematic or could work better?

We have had no problems with Python Events, everything has worked as it should and we couldn't be more happier with the outcome.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Apparel & Fashion

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Eventbrite

Why did you decide to change it?

They were taking alot of booking fees and there were less features

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us to manage event registrations and payment processing for the event
  • It assists us to quickly register attendees at the event using onsite features
  • It provides insightful reports that help us to analyze attendee data
  • It enables us to market our events using social media and email

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Main features

Event marketing
4
very good
Online registration
4
very good
Event ticketing
5
amazing
Attendees management
5
amazing
Event CRM
5
amazing
Onsite check-in
5
amazing
Event payment processing
5
amazing
Event reporting
5
amazing