A Best Choice for My Auto Repair Business!

What are the best aspects of this product?

The RAMP team has been nothing short of fantastic since our first demo. From the initial customization for our auto repair shop to ongoing communication, they’ve been incredibly responsive. The seamless workflow from customer registration to estimates has drastically cut down our wait times. Our customers appreciate the smooth communication through the system, especially with text updates. Regular software updates based on our feedback have been a huge plus—it's clear they value customer input, which builds trust.

What aspects are problematic or could work better?

One area that could improve is the mobile experience. While RAMP works on mobile devices, it's not as smooth as it is on a laptop or tablet, which we prefer using when managing tasks remotely.

What features/services would you like to see in future versions of this product?

A more optimized mobile interface would be a great addition, especially for on-the-go management. Having a fully responsive design across all devices would enhance flexibility.

What specific problems in your company were solved by this product?

Before implementing RAMP, we faced challenges in managing customer jobs, tracking vehicle inspections, and generating estimates quickly. RAMP has simplified these processes, enabling us to manage everything efficiently—from the shop floor to customer communication. It’s made our operations faster and more transparent.

Are you a current user of this product?

Yes