RAMP has significantly streamlined our auto repair business with its comprehensive features ,etc

What are the best aspects of this product?

RAMP has transformed the way we manage our garage operations. The software is packed with features like real-time inventory management, automated invoicing, and detailed reporting, making it easier to run our business efficiently. The support team is fantastic—they guide you through every step of the setup process, ensuring seamless integration. Anytime we have a question, their customer support is always ready with an answer, and they truly go above and beyond to ensure everything works the way we need it.

What aspects are problematic or could work better?

While RAMP's features are comprehensive, the inventory control system could be even better if it allowed for spreadsheet-style editing of stock levels. The current process works well, but having this would make it more time-efficient.

What features/services would you like to see in future versions of this product?

In future versions of RAMP, it would be great to see enhanced inventory management with bulk editing capabilities, like spreadsheet-style updates for stock levels. Additionally, more mobile-friendly features would be helpful, especially for service advisors using smaller devices. Integration with more payment gateways and a customizable reporting dashboard would also add a lot of value to the overall user experience.

What specific problems in your company were solved by this product?

RAMP has streamlined our entire workflow, from managing appointments and tracking parts to automating invoicing and work orders. It has significantly reduced manual errors and saved us hours of admin time. The software also helps us provide a better customer experience by tracking service history and sending timely reminders.

Are you a current user of this product?

Yes