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User review of Rational ClearQuest

A good app for use.

- by Darren

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like there current management system. It offers tracking changes, automatic processing, and lifecycle tracking for enhanced control and management of the software development cycle. Their user interface is straightforward and easy to understand. A history section shows clear details of its progress. Integration is seamless with CI. Search issues can be swiftly done.

What aspects are problematic or could work better?

Its ability to handle duplicate issues can be a problem. Customer support isn't as good as expected since no one responded to my inquiries.

What specific problems in your company were solved by this product?

The platform was able to resolve tracking problems and changes. Our issues are released automatically via CI.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.