We have great experience with ClearQuest

What are the best aspects of this product?

We can include detail description from submitting new defect till closing it. The UI is intuitive and clear. It allows us to add query so we can find some defects from the database. Also, thanks to its filters we are able to manage huge amount of defect reports. We can eaisly follow the interaction between Rational ClearQuest adn Rational ClearCase. It is easy to use and it doesn’t take lot of time to learn it.

What aspects are problematic or could work better?

It would be great if the rollback is possible for defect state. Also, there is no option to overwrite the text inside “Note” section, once the note is added it cannot be removed or modify. In addition, we had some issues when attaching huge file and the system is slow for some old defects.

What specific problems in your company were solved by this product?

We are using it to track our software lifecycle in perfect order for new features, bug tracking and change requests. It helps us to improve quality of work and to finish the project in a timely manner.

Are you a current user of this product?

Yes