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User review of Raven Tools

Provides complete details in a convenient and simple UI

- by Johnson

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It has helped me create an intuitive reporting process with customers. This is by making sure that I gather accurate and up-to-date data from multiple relevant sources, then show them conveniently to clients. It also helps me keep clients in a group efficiently for easy communication. That is while keeping easy access to client accounts of other team members.

What aspects are problematic or could work better?

I notice inaccuracies when updating data for reports now and then. There are instances when the tool connects incorrect AdWords and Google Analytics accounts to specific clients too. These problems require a manual fix. Solutions are easy to do, but these issues tell me to do a thorough check for each report before submitting them to clients.

What specific problems in your company were solved by this product?

This largely helps with our reporting tasks. It conveniently gathers data from different sources, then it also allows viewing of such data in one interface.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.