What are the best aspects of this product?
The email creation interface is easy to use and allows for great customization in design and content placement. Once you get used to the template editor and know what to look for, the entire process is a breeze. It also helps that the support staff is responsive, timely, and polite to contact.
What aspects are problematic or could work better?
It has been difficult to export consistent and accurate data using this tool. It would also be nice to be able to delete posts directly from Real Magnet rather than needing to go to each individual platform. There are also certain limits to the automation tools (like A/B testing for ongoing campaigns) that would be nice to have.
What specific problems in your company were solved by this product?
Its automation allows us to set up campaigns that run well in the background, target groups that we couldn't before and gain consistent conversions with only minimal set-up effort. It is extremely simple to track the results of these campaigns at a glance or in depth. In the process, we get to empower our members to make more referrals without adding to our workload.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Hospital & Health Care
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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