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User review of Remitr Business Payments

Terrible Software and terrible customer service

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Couldn't get setup properly. Terrible customer service. Big waste of my time.

What aspects are problematic or could work better?

There are too many to list here. I would start with proper management on how to make the experience easier and smooth

What features/services would you like to see in future versions of this product?

Too many

What specific problems in your company were solved by this product?

None

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

My wasted time

What is your total annual cost for using this product?

Zero

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

none

FEATURE DETAILS

No information provided by the reviewer.