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User review
of Renderforest Video Maker
Best Customer Service Ever
-
by Abraham Contreras
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use, great customer service and support, they answer emails and give me a solution in less than 5 minutes.
What aspects are problematic or could work better?
More custimizable
What features/services would you like to see in future versions of this product?
New templates every month
What specific problems in your company were solved by this product?
High costs of graphic designers.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns Renderforest Video Maker replied to this user review:
Dear Abraham, thank you much for your review. Our team is working hard to make the video creation process more customizable. As well as happy to let you know that Renderforest provides new templates every week. Stay tuned :) Thanks for using our platform.
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Online Media
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provides anytime access from any location to our cloud-hosted digital files and content
- It provides a central secure location for all our digital assets
- It enables time-saving search and delivery of digital resources to our clients
- It facilitates quicker workflows through the repurposing of assets
PRICING & COSTS
What was the cost of implementing this product?
130
What is your total annual cost for using this product?
1000
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Metadata/taxonomy amazing
5
Storage capacity amazing
5
Reporting/analytics amazing
5
Encryption amazing
5
