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User review of RentPost

Effortless Online Rent Collection

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Rent collection was never easy for us, thanks to RentPost, it has become extremely streamlined. It wasn't easy for me to manage WO, followup rent collection for 12 units. Thankfully I have been using rentpost for past 8 months now

What aspects are problematic or could work better?

Support could have been better. I understand their issues but still it seems they're not doing their job correctly. However everything else is smooth

What features/services would you like to see in future versions of this product?

Good customer support is needed

What specific problems in your company were solved by this product?

Honestly, the experience was so good especially after their makeover. I've been using them for 12 of my units and it's the easiest app I've used so far. 12 units have 20 families each with each different move in dates, its so hard for an old dude to remember them, but fortunately I just setup reminders and streamlined WO.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provides us real-time business controls
  • It helps us to centralize rate control

PRICING & COSTS

What was the cost of implementing this product?

340$

What is your total annual cost for using this product?

Can't say annual but so far it has been 4300$

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Nope

FEATURE DETAILS

Main Features

User management
5
amazing
Rates management
5
amazing
Guest experience management
5
amazing